Communications that survive the incident.
A backup channel your team can trust when the main one can't be — isolated from your primary environment and ready before you need it.
The tools your team coordinates with are the first ones compromised.
Adversaries who reach your environment often watch your communications first — mailboxes, chat, documents, contacts. The infrastructure your response team needs is exactly what it can no longer trust.
Exposed
Mailboxes read in real time as your team responds.
Exposed
Every message surfaces straight to the attacker.
Exposed
Shared workspaces quietly observed from inside.
Exposed
Plans, playbooks, and recovery steps laid bare.
Exposed
Your who-to-call list, in the wrong hands.
Exposed
Every response step anticipated in advance.
Your communications platform should not become part of the incident.
Two environments. The right one for the moment.
When an incident hits, your primary environment becomes part of the problem. Out-of-band gives your team a parallel, trusted channel to step into the moment it's declared.
When operations are calm
- Email, chat, and collaboration tools
- Shared file storage and documentation
- Internal directory and identity systems
- Standard incident response workflows
When an incident is declared
- End-to-end encrypted messaging, voice, and video
- Isolated from primary networks and IAM
- Pre-configured response team and stakeholders
- Audit-ready retention for insurance and regulators
Eight capabilities, built for the chaos of a real incident.
Everything a response team needs to coordinate through infrastructure the adversary cannot reach — provisioned in hours, not weeks.
Powered by Mode · post-quantum encrypted · ISO 27001 certified
Post-quantum E2E messaging, voice, and video — no reliance on the infrastructure under investigation.
Rapidly provision secure crisis workspaces for active incidents — ready within hours of notification.
Dedicated channels for leadership, legal, HR, communications, and PR — separated from operational response.
Playbooks, contact lists, recovery plans, and legal documentation stored where they remain accessible.
Reach employees, stakeholders, and response teams across email, SMS, and in-app — without depending on compromised systems.
Provision new users — internal team, external counsel, forensic responders, insurance reps — in minutes during an active incident.
Securely loop in forensic, legal, and insurance partners — without exposing them to compromised infrastructure.
Access management, permissions, audit, and retention — ready for the documentation any major incident requires.
When communications become a liability.
Out-of-band matters most in the incidents where the attacker is watching, the stakes are high, and the audit trail counts.
01
Business Email Compromise
The attacker is reading the same inbox your team is responding from.
02
Ransomware Response
Primary systems are down — coordination needs a parallel channel.
03
Insider Threat
Investigate privileged access without tipping off the subject.
04
Executive Crisis Management
Board, legal, and insurer talks that can't sit in the general inbox.
05
Regulatory Disclosure
A paper trail that holds up when regulators ask questions.
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Your response is only as good as your communications.
Trusted communications during compromise
Coordinate through infrastructure adversaries cannot reach.
Operational continuity during disruption
Keep deciding when primary systems are degraded — no single point of failure.
External collaboration without exposure
Loop in forensic, legal, and insurance partners without exposing them.
Defensible audit trail by default
Documented coordination for insurers, regulators, and litigation — by default.
The first thing we lost was confidence in our own communications. A secure channel was the difference between coordinated response and chaos.
— CISO, enterprise client Post-incident retrospective
Organizations where coordinated response is non-optional.
For teams with regulatory obligations, executive accountability, or distributed operations that can't fall back on internal infrastructure in a crisis.
Lean security teams that need to punch above their headcount.
Strict regulators and zero tolerance for downtime.
Patient data and care continuity under constant pressure — where an outage is measured in safety, not just dollars.
Operational systems where an outage isn't an option.
Connected production lines and fragile supply chains.
High-value IP and customer trust to defend.
Teams that must coordinate across locations without relying on a shared office or network in the moment it counts.
Mandates that demand a defensible paper trail.
Set this up before you need it.
The right time to stand up out-of-band comms is before an incident — not during one. Let's walk through it for your environment.